Transform Your Garden with Expert Care

Privacy Policy

Effective Date: January 1, 2024

Information We Collect

We collect information you provide directly to us, such as when you request our services, contact us, or sign up for our newsletter. This may include your name, email address, phone number, and service preferences.

How We Use Your Information

We use the information we collect to provide, maintain, and improve our services, communicate with you, and comply with legal obligations.

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy.

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Your Rights

You have the right to access, update, or delete your personal information. Contact us at [email protected] to exercise these rights.

Terms of Service

Effective Date: January 1, 2024

Service Agreement

By using our services, you agree to these terms. Our gardening services are provided subject to availability and weather conditions.

Payment Terms

Payment is due upon completion of services unless otherwise arranged. We accept cash, check, and major credit cards.

Cancellation Policy

Services may be cancelled up to 24 hours in advance without penalty. Same-day cancellations may incur a service fee.

Liability

We maintain full insurance coverage for our services. Our liability is limited to the cost of services provided.

Satisfaction Guarantee

We guarantee your satisfaction with our services. If you're not completely satisfied, we'll work to make it right or provide a full refund.

GDPR Compliance

Data Controller: Honest Gardening Assist

Legal Basis for Processing

We process your personal data based on your consent, contract performance, and legitimate business interests.

Your GDPR Rights

• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing

Data Retention

We retain your personal data only as long as necessary for the purposes outlined in our privacy policy or as required by law.

Contact Our DPO

For GDPR-related inquiries, contact our Data Protection Officer at [email protected]

DMCA Policy

Copyright Infringement Notice

We respect intellectual property rights and comply with the Digital Millennium Copyright Act (DMCA).

Filing a DMCA Notice

If you believe your copyrighted work has been infringed, please provide:

• Your contact information
• Description of the copyrighted work
• Location of the infringing material
• Good faith statement
• Statement of accuracy under penalty of perjury
• Your physical or electronic signature

DMCA Agent

Send DMCA notices to: [email protected]

Cookie Policy

What Are Cookies

Cookies are small text files stored on your device when you visit our website. They help us provide you with a better experience.

Types of Cookies We Use

• Essential Cookies: Required for basic website functionality
• Analytics Cookies: Help us understand how visitors use our site
• Marketing Cookies: Used to deliver relevant advertisements

Managing Cookies

You can control cookies through your browser settings. Note that disabling certain cookies may affect website functionality.

Cookie Consent

By using our website, you consent to our use of cookies as described in this policy.